Refund Policy

If payment is confirmed but a technical failure prevents AppealSource from delivering the case report and editable draft, contact support with the case reference. We may restore delivery, rerun processing, or approve a refund when the service cannot be completed.

Every accepted paid case is prepared from the information supplied and the official material available to the service. Differences in detail, confidence, evidence readiness, or recommended next steps do not by themselves mean that the service was not delivered.

A refund is not provided solely because a covered platform rejects an appeal or does not restore an account, listing, funds, privilege, or other outcome. The platform controls those decisions, and AppealSource does not guarantee any platform result.

Send the case reference and a short explanation to support@appealsource.com. Do not include passwords, payment details or other sensitive information.

Approved refunds are returned through the original Lemon Squeezy payment flow. Timing depends on the payment provider and payment method. This policy does not limit mandatory refund or consumer rights that apply to your transaction.